Contact support
We typically respond within one business day. Include your booking ID if your question is about a specific visit.
Live chat
Start a conversation with our team from this site using the chat button (bottom-right), or open it here:
If you previously hid the chat widget, we may refresh the page once to show it again.
Write to support@tryinstaclean.com from the address on your Instaclean account when possible.
In-app messaging
Open your booking or account settings in the Instaclean app or website and choose Support to send a message tied to your profile.
Delete your account
You can start deletion from your account settings or follow our step-by-step guide in How to delete your Instaclean account.
If you can’t sign in, email support@tryinstaclean.com from the address linked to your account and include “Account deletion request.”
Before you write
- Check the knowledge base for quick answers.
- For urgent safety issues, contact local emergency services when appropriate.