Instaclean connects you with vetted home cleaners in your area. Booking takes a few minutes: select what you need, choose a date and arrival window, and confirm payment details. You’ll see confirmation in the app and by email.
Before you book
- Have your full address and any access notes ready (gate codes, parking, pets).
- Decide whether you need supplies provided or will supply your own.
- Pick a time when someone can grant entry or leave clear instructions.
Rescheduling and cancellations
You can reschedule or cancel from the Activity tab before your cleaner is on the way. Cancel 24 hours or more before the scheduled start for a full refund; less than 24 hours (but not same-day) for a 50% refund; same-day cancellations receive no refund. See our Cancellation & Refund Policy for details.
If something changes on the day
Message your cleaner through Instaclean if you’re running late or need to adjust access. If they cannot reach you at the scheduled time, the visit may be marked as a no-show according to our terms.